Protecting your privacy

Protecting your privacy is important to Delicious Nutritious Food Company Limited. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Delicious Nutritious Food Company Limited Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why we collect personal information

Delicious Nutritious Food Company Limited collects and uses your personal information to provide you with superior customer service, convenient access to our nutritious food products, and to offer a wider range of options to you. Additionally, we may use your personal information to keep you informed about the latest product announcements, recipe updates, special offers, and other relevant information related to healthy eating.

Collection of Personal Information

We may collect personal information about you when you or someone acting on your behalf provides information to us directly. For example, when you:

• Complete and submit forms provided by Delicious Nutritious Food Company Limited, including for customer service inquiries and general information.
• Correspond with us, whether on phone, email, instant messages, or other means of electronic communication.
• Purchase products from us or use our services.
• Follow or engage in response to our social media channels such as Facebook, Twitter, LinkedIn, YouTube, etc.
• When registering or sending a message on our site, as appropriate, you may be asked to enter your name and email address.

Consent

By using our website and providing your personal information, you consent to the collection, use, storage and disclosure of your personal information as outlined in this Privacy Policy.

Links to Other Websites

Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to review them. We have no responsibility for linked websites and provide them solely for your information and convenience.

Disclosure of Personal Information

Delicious Nutritious Food Company Limited may work with other suppliers and service providers to assist in providing our products and services to you. In such cases, we may share your personal information with these suppliers and service providers, but only for the purpose of delivering products and services efficiently. We ensure that these companies adhere to our privacy policies and protect your personal information accordingly.

Delicious Nutritious Food Company Limited may share your personal information with our acquiring bank and payment service providers as required under our merchant services agreement, including for the purposes of transaction processing, fraud prevention, and compliance with card scheme rules.

Delicious Nutritious Food Company Limited may disclose your personal information (including to any government or government agency) if required or permitted by law or legal process.

Where we process information relating to a cardholder or transaction in connection with payment services, we will use that information solely for processing the transaction and administering your account (and any refund) and in accordance with applicable merchant services agreements and card scheme rules. It will only be disclosed to our acquiring bank, the relevant card issuer and/or the relevant card scheme or as required by law.

How we protect your personal information

Delicious Nutritious Food Company Limited safeguards the security of the data you provide us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when using the internet. This includes regularly changing your passwords, using strong combinations of letters and numbers, and utilising secure browsers.

Our website utilises industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required and complies with Payment Card Industry Security Standards, including Payment Card Industry Data Security Standard (PCI DSS) as applicable. This helps protect the confidentiality of your personal and payment information during transmission over the internet. Please do not send card payment details to us by email. We will never ask you to send card details by email, and if we receive them, we will securely delete them and ask you to use an approved payment method.

We maintain an incident response plan for suspected or actual unauthorised access to or disclosure of cardholder information. If we know or suspect a compromise of confidential card payment details or related cardholder information, we will take prompt steps to contain and investigate the issue and will notify our bank and any other parties as required.

Access to your personal information

You can request access to and correction of the information we have about you at any time (subject to certain legal restrictions). To review and update your personal contact information, simply visit the “My Account” section of our website or email [email address] with your request.

Collecting other personal information

When browsing Delicious Nutritious Food Company Limited’s website, you may do so anonymously. We do not generally collect personal information during your browsing session. However, your browser may automatically provide us with information such as the type of computer and operating system you are using.

Similar to many websites, Delicious Nutritious Food Company Limited’s website utilises cookies. These cookies help us understand which parts of our website are most popular, where our visitors are going, and how long they spend there. Cookies do not reveal any personal information about you, except perhaps your first name, to provide personalised experiences.

Changes to the Privacy Policy

The Delicious Nutritious Food Company Limited Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any updates or changes.